Ever been woken up at 3 AM by an alert that turned out to be nothing? Or worse, slept through a real problem because your dashboards were drowning in noise? Service Level Objectives (SLOs) offer a better way to think about reliability — one that's grounded in what actually matters to your users.

In this talk, we'll walk through what SLOs are, why they're worth adopting, and how concepts like error budgets and burn rates give you a principled framework for deciding when to react and when to relax. We'll also look at how SLOs fit alongside traditional alerting — because it's not always one or the other — and discuss a practical strategy for rolling them out across a landscape of many services without losing your mind.

And as a bonus: a live look at how Claude Code can help you go from zero to a fully instrumented SLO setup in minutes, so the "this sounds like a lot of work" excuse doesn't hold up anymore.

Whether you're new to SLOs or just looking for a refresher and some practical tips, come along — it'll be a casual session with plenty of room for questions and war stories.